What Information We Hold and Why
When you open an account, we collect the details needed to verify your identity, process deposits, and send withdrawals back to your wallet. This includes your name, contact information, and the payment method you register — whether that is DANA, OVO, or GoPay. We also log
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device and session data each time you access the lobby, which helps us detect unusual activity and keep your account secure. Transaction records are kept for as long as your account remains active and for a period afterward as required by applicable regulations in eligible regions.
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We do not collect more than we need. Payment data tied to DANA, OVO, and GoPay is used strictly to match your deposit to your account and route withdrawals to the correct wallet — we do not store full wallet credentials beyond what the transaction requires.
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If you connect via mobile, we may record device identifiers to flag login anomalies. All data handling depends on local law and applies only where service is available under eligible regional rules. You are entitled to ask what data we hold, request a correction, or ask
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us to delete data that is no longer necessary — details on how to make that request are in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.